Get in Touch With Us
If you have a question about our Cosmobet coverage, spotted something that needs correcting, or want to suggest a topic we have not yet covered, this page explains the best way to reach us and what happens after you do.
How to Contact Us
Email is the most reliable route. Every message is read by a member of the editorial team, and we aim to reply within two working days. Please write to us at [email protected].
The more context you can give upfront — which page you are writing about, what your question relates to — the faster we can get a useful answer back to you. We do not use automated replies as a first response; you will hear from a real person who has actually read your message.
What You Can Write to Us About
We welcome all kinds of messages. The most common reasons people get in touch include:
- Accuracy and corrections — If you believe a bonus figure, wagering requirement, withdrawal term or licensing detail on any of our pages is out of date or incorrect, please let us know. We take accuracy seriously and review flagged content promptly.
- General questions — Not sure whether a particular casino suits your situation, or want clarification on something in our reviews? Ask away.
- Responsible gambling concerns — If you or someone close to you is experiencing problems with gambling, please mention this in your message and we will point you towards appropriate support. You can also contact BeGambleAware or GamCare directly — both offer free, confidential help.
- Content suggestions — We genuinely consider reader ideas when planning new reviews and guides. If there is a topic you would like us to cover, tell us.
- Editorial and partnership enquiries — If you represent a brand or organisation and would like to explore how we might work together, please introduce yourself and outline what you have in mind. We handle all commercial relationships transparently.
Our Editorial Standards
virginianwhiskeys.com publishes independent reviews and comparisons of non-GamStop casinos for UK adults. Our editorial positions — including the ranking of options on pages such as our trusted non-GamStop casinos guide — are based on research and editorial assessment, not on commercial arrangements. We disclose where affiliate relationships exist, and those relationships do not determine rankings or ratings.
We do not fabricate bonus figures, invent licence details, or publish testimonials we cannot verify. If you believe any of our published content falls short of that standard, we want to hear from you.
Response Times and What to Expect
Our standard turnaround is two working days. During busier periods it may take slightly longer, but we will always follow up. If your message relates to a time-sensitive correction — for example, a bonus or term that has materially changed — please flag that clearly in your subject line and we will prioritise it.
A Reminder on Responsible Gambling
All content on this site is intended for adults aged 18 and over. Gambling should be treated as entertainment, not a source of income, and it carries financial risk. If you are concerned about your own gambling behaviour or that of someone you know, please reach out to BeGambleAware or GamCare for free, confidential support. 18+ only. Please gamble responsibly.